Testimonials

“Very professional, thoroughly performed and highly effective…”

I am writing to you to give you a reference for the Duplex machine. We were using two of those machines four years ago almost daily on all the floors and carpets here at Oriel in Maidenbower. Since then I have not found such a universal, efficient, long lasting, strong built, easy to operate and reliable machine. We have bought a new one again just last week. It was put into action straight away and…

“Extremely good value for money…”

Marlborough College has been using Duplex Machinery for over a decade now. The Machinery has proved extremely hard wearing and based on purchase price and the longevity of the equipment represents extremely good value for money.   Therefore we are pleased to be continuing our relationship with Duplex and the use of their machinery in our cleaning operations.

“A good price with fantastic, long lasting results…”

Newly established practice Whitstable Bay Vets is the result of many years of dreaming and planning on the part of husband and wife vet team Adam and Vicky Scutt. They designed every aspect of the practice to be welcoming and convenient with impressive fully equipped facilities to provide comprehensive, high-quality care of the highest clinical standard for the pets of Whitstable, Canterbury and the surrounding area of Kent. Having worked in practices all over Kent,…

“We’ve been super-impressed with it…”

Thanks for sending through the PDF manual yesterday and for passing on this information. I’d separately sent the same question to Duplex UK earlier and Kevin also confirmed the same, so thanks go to all on that front as well, excellent customer service. It’s good to know that the machine has been well thought out in this regard; using distilled water instead of tap will make maintenance an awful lot easier. Since Kevin’s earlier answer…

“Best machine I have ever used…”

Best machine I have ever used (Duplex 420 Steam) Effortless cleaning-cuts down the cost of chemicals used as only uses steam. Stain removable is unbelievable-easy to maintain and keep clean. Love it!

“On the ball, professional and organised…”

Kevin was great, he demonstrated the machine really well and made the session informative and interesting. He talked knowledgably about the various products and explained their benefits without putting over the top pressure on me to make additional purchases-this tactic never works as it puts people off. Everyone at the company from my first contact at The Cleaning Show last March through to the staff at the office as well as Kevin have been on…

“Excellent Customer Service…”

Thanks for sending through the PDF manual yesterday and for passing on this information. I’d separately sent the same question to Duplex UK earlier and Kevin also confirmed the same, so thanks go to all on that front as well, excellent customer service. It’s good to know that the machine has been well thought out in this regard; using distilled water instead of tap will make maintenance an awful lot easier. Since Kevin’s earlier answer…

“Best machine I have ever used…”

Best machine I have ever used (Duplex 420 Steam) Effortless cleaning-cuts down the cost of chemicals used as only uses steam. Stain removable is unbelievable-easy to maintain and keep clean. Love it!

“Made an unbelievable difference…”

The Duplex steamer has made an unbelievable difference in the kitchen and washroom areas enabling us to open and operate safely. Well done Duplex!”

Orchard Blythe Training

Customer has left the following comments:- How clear was the training? Very Good Did the operators find the machine easy to use? Yes Was the training carried-out professionally? Yes, Very good Are all the operators happy to use the machine? Yes Did the machine perform as expected? Yes, Excellent What was your overall opinion of the training? Excellent Training carried-out by Neil Anthony

Amazing Machine…

This machine is amazing, it steam cleans, scrubs, picks up and dries the carpet in the same motion…these are like no other cleaning machine out there. It sanitises and leaves the carpet nice and fluffy like the day it was new. Drying times are amazing-it’s dries in the hour as its not just soaking the carpet.

Kent Care Home Group Choose Duplex

Charing Healthcare are a company with family origins and currently have 10 care homes across Kent and Medway which deliver dementia residential care, nursing home care and also learning disability care. With cleaning and hygiene practices already a high priority and the Corona Virus pandemic unfolding earlier in the year, the management at Charing Healthcare decided to look at ways of enhancing their cleaning regimes. Charing Healthcare director, Senna Osman commented “We had a Duplex…

Sue Ryder Care

Sue Ryder Care Customer has left the following comments:- How clear was the training? Very clear and conciseDid the operators find the machine easy to use? Yes, due to the excellent training givenWas the training carried-out professionally? VeryAre all the operators happy to use the machine? YesDid the machine perform as expected? YesWhat was your overall opinion of the training? Very helpfulTraining carried-out by Jon Asbury Jon explained how to use the machine incredibly well,…

Yorkare

Customer has left the following comments:- How clear was the training? Very clearDid the operators find the machine easy to use? YesWas the training carried-out professionally? Yes, Very professionalAre all the operators happy to use the machine? YesDid the machine perform as expected? BetterWhat was your overall opinion of the training? Very good easy to understandTraining carried-out by Neil Anthony The trainer Neil Anthony is a nice bloke, explained the machine in easy terms very…

Netley Court

Netley Court Customer has left the following comments:- How clear was the training? Very clearDid the operators find the machine easy to use? YesWas the training carried-out professionally? YesAre all the operators happy to use the machine? YesDid the machine perform as expected? YesWhat was your overall opinion of the training? Very goodTraining carried-out by Kevin Hines The training was very clear and the housekeepers were asked if they had any questions a number of…

Hartwood House Care Home

I just wanted to pop an email across in regards to the training we had this morning with Kevin. We just wanted to feedback and mention how great we thought it was and really informative. He is a lovely, friendly and professional guy who delivered it really well and was approachable with questions etc. All in all, a really great training session and we can’t thank him enough! Just fab! Thanks again for all your…

Cwrt Clwydi Gwyn CareTraining

Great training session, everything explained clearly and very well, by Kevin Hines

Thank you for all your help

Training carried out by Kevin Hines

Really nice trainer
Really clear instruction
Training carried out by Kevin Hines

Straight forward

Very informative session, thank you
Training by Kevin Hines

Very Clear

Customer has left the following comments:-

How clear was the training? Very clear
Did the operators find the machine easy to use? Yes
Was the training carried-out professionally? Yes
Are all the operators happy to use the machine? Yes
Did the machine perform as expected? Yes
What was your overall opinion of the training?
Training carried-out by Tony Collett – Engineer

Installation with the NHS

How clear was the training? Very clear
Did the operators find the machine easy to use? Yes
Was the training carried-out professionally? Very
Are all the operators happy to use the machine? Yes
Did the machine perform as expected? Yes
What was your overall opinion of the training? Brilliant!
Training carried-out by Dameon Hoddinott – Senior Engineer

Westwood

How clear was the training? Very good
Did the operators find the machine easy to use? Yes
Was the training carried-out professionally? Yes
Are all the operators happy to use the machine? Yes
Did the machine perform as expected? Yes
What was your overall opinion of the training? Very good
Training carried-out by Tony Collett – Engineer

Met Police

Customer has left the following comments:-

How clear was the training? Very clear, lovely guy!
Did the operators find the machine easy to use? Its perfect
Was the training carried-out professionally? Yes, Very professionally
Are all the operators happy to use the machine? Very Happy
Did the machine perform as expected? 100%
What was your overall opinion of the training? Spot On!
Training carried-out by Jon Asbury

An Absolute Dream!

multi-talented Jet Vac Ultima makes light work of cleaning

Another satisfied customer well done Michael!

Hi Michael, (Duplex Administration Assistant)

Many thanks for all your help and a first-class service

Kind regards

Nick. (Another satisfied customer!)
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Best machines on the market

John Gordon
Best machines on the market. Miles apart from the competition ?. We have been using them for 6 years now and never looked back. I have a whole catalogue of pictures of the work they do, Brilliant!

Reply
Joanne Setter
Thanks John, glad to see business is good ??

Reaction to a Duplex steam demonstration

Hi All, The machine brought into site was really good, all the cleaners found it easy to move and use. Made a big difference to the condition of the floor and carpets in the short time in use. If we can get the costs for the duplex 420 Corporate Services, UK

Steve is a credit to your company & really helpful

Kind Regards
Steve Hand
Maintenace Manager
St Philips Care
Tunstall Hall
Newcastle Road
Market Drayton
Shropshire
TF9 4AA

ps Steve is a credit to your company & realy helpfull