Our Team

This has enabled me to help with the development of our machines from both the technical perspective and their cleaning efficiency. I moved on to sales in 1998 which I enjoyed greatly and when the opportunity arose in 2011 to invest in the business with Debbie I did not hesitate. I am looking forward to many more years in this business which I love. In my spare time I have two lovely grand-children who keep me well occupied.

Working from our head office in Whitstable for so many years has enabled me to gain an overview of the business which I have been able to put to good use since investing in the company in 2011 progressing to completing a management buy-out with my fellow director, Kevin Scott in 2019. My aim over the next few years is to see the business grow and develop to even greater success. In my spare time I enjoy walking my beloved Whippets Daisy, Rufus and Amber.

I have achieved and progressed up through the business. I first started training in accounts, sales and marketing whilst also completing an apprenticeship and gaining broad knowledge of the company back in 2013.

Since then I have gone on to pass 3 courses, a Diploma in Book Keeping and I was also awarded my AAT Level 3 Diploma in Accounting in 2016. I am now a Member of the AAT (Association of Accounting Technicians) after being awarded a Merit in the AAT Level 4 Diploma in Accounting in 2019.

In 2023, I took great pleasure in accepting the position of Office Manager where I am able to continue to learn/progress and pass on my knowledge of the business with our team.

I enjoy spending time with friends and family, creativity, travelling and long walks along the beach or in the woods with my gorgeous Cockapoo!

I am a bubbly, friendly person who is very motivated and will always do my best to succeed and help others along the way.

This gives me the security and stability to enjoy my personal interests of playing local league level badminton and also travelling to live concerts and comedies.

Supporting our partners and introducing our class leading Duplex products to new and existing customers.

Having recently re-joined Duplex as Central Business Development Manager I am enjoying seeing familiar faces amongst our customers , distributors and associations as well as making new connections.I am proud to be, once again associated with a company and range of products I consider to be market leaders in their field.

I am very pleased to have joined Duplex as the Southern BDM and look forward to meeting our customers, dealers and distributors

I am fortunate to be part of such a motivated and friendly team. My past experience with customer service has certainly come in very useful. I hope to provide the best service I can to all our valued customers and new ones.

I was then asked to become the senior engineer after three years with the company. I have immensely enjoyed this role, as it has given me the chance to help my colleagues and customers all over the country.

I have now been asked to fill the shoes of our extraordinarily knowledgeable warehouse manager, Alfie Soto. He had been with the company for many years, and has now chosen to retire.

This will be an exciting and rewarding challenge for me, which I hope will allow me to help all of our customers, dealers and distributers.

I will be continuing my role as senior engineer, in order to keep myself familiar with maintaining and servicing our range of machines.

I realised that the Duplex machine is one of the best  machines on the market for cleaning all types of flooring as you can swap over the water tanks to make it into an infection control machine by using its unique steam tank, there is nothing else on the market like that. I have been repairing and servicing all types of cleaning equipment for 20 plus years and I am really happy to be back to show new and existing customers this high quality machine.

Having had extensive experience within customer service, I possess an attention to detail and customer focus that will allow me to integrate well with the team and offer you the same high level of service that you’ve come to expect of Duplex.