Preventative Maintenance Agreement

10 good reasons why you should have a PMA:

  1. Repair is never cheaper than correct maintenance
  2. 20% off all parts including brushes and chemicals
  3. Two or three pre booked service calls
  4. Free training during any service visit
  5. Six monthly Portable Appliance Test
  6. On site advice from a fully trained engineer during service visits
  7. Machines maintained regularly perform better for longer
  8. Regular newsletters with useful hints, tips and offers
  9. 20% discount on PMA for two or more machines at same location
  10. Extra 10% discount if PMA taken out for three years

Regular maintenance will not only enhance the performance of your machine but serve to provide a longer working life. We offer a maintenance agreement as follows and our charges are outlined below:

1 Machine£360.00 + VAT for 3 service calls per year
1 Machine£240.00 + VAT for 2 service calls per year
Steamtech Machines£395.00 + VAT for 2 service calls per year
Battery Machines£240.00 + VAT for 2 service calls per year

For 2nd and subsequent machines standard price less 20% per machine if at same site + VAT

All parts fitted other than those included in the service schedule (see service schedule) will be supplied at a discounted rate of list price less 20%. Brushes, chemicals etc will also be supplied at 20% discount.

A further discount of 10% on our standard charges will be given if a PMA Agreement is taken for a three year period.

Duplex will undertake a regular service check on your machine(s).   The fee covers call-out and labour charges only.   Parts fitted if not covered by warranty or the service agreement will be chargeable.   The maintenance covers only those repairs and service call-outs outlined in the schedule.

Duplex reserve the right in some postal areas to uplift machines for servicing in our workshop – there will be no extra charge for this on a pma agreement & the machine will returned within 48 hours.

These programs are only available to UK based customers. Not available in NI

Email service@duplex-cleaning.com to start your PMA today!

Parts and chemical orders: parts@duplex-cleaning.com