Protect your investment with a Preventative Maintenance Agreement
- Repair is never cheaper than correct maintenance
- 20% off all parts including brushes and chemicals
- Two pre booked service calls
- Free training during any service visit
- Six monthly Portable Appliance Test
- On site advice from a fully trained engineer during service visits
- Machines maintained regularly perform better for longer
- Regular newsletters with useful hints, tips and offers
- 20% discount on second and subsequent machines at the same location
- Extra 10% discount if PMA taken out for three years
To enhance the productivity and life of your Duplex machine always use:-
- Hydroscale – Scale inhibitor
- Silicone Spray – Maintenance spray and water/dirt repellant
Regular maintenance will not only enhance the performance of your machine but also serve to provide a longer working life. We offer a maintenance agreement as follows and our charges are outlined below:
Annual Charges
| 1 Machine | £255 + VAT | for 2 service calls per year |
| 2nd machine(s) at same site | £204 + VAT | for 2 service calls per year |
- For 2nd and subsequent machines standard price less 20% per machine if at same site + VAT
- All parts fitted other than those included in the service schedule (see service schedule) will be supplied at a discounted rate of list price less 20%. Brushes, chemicals etc will also be supplied at 20% discount.
- A further discount of 10% on our standard charges will be given if a PMA is taken for a three year period.
- Duplex will undertake a regular service check on your machine(s). The fee covers call-out and labour charges only. Parts fitted if not covered by warranty or the service agreement will be chargeable. The maintenance covers only those repairs and service call-outs outlined in the schedule.
- Duplex reserve the right in some postal areas to uplift machines for servicing in our workshop – there will be no extra charge for this on a PMA agreement & the machine will returned within 48 hours.
- Service, maintenance and PMA renewal service@duplex-cleaning.com
- Parts and chemical orders parts@duplex-cleaning.com