Admin Team

Kevin Scott
Managing Director
I joined Duplex in 1994 as a service engineer from a background in electrical engineering.
This has enabled me to help with the development of our machines from both the technical perspective and their cleaning efficiency. I moved on to sales in 1998 which I enjoyed greatly and when the opportunity arose in 2011 to invest in the business with Debbie I did not hesitate. I am looking forward to many more years in this business which I love. In my spare time I have two lovely grand-children who keep me well occupied.

Debbie Love
Administration Director
I started at Duplex in 1991 as an accounts assistant after working with dogs for several years.
Working from our head office in Whitstable for so many years has enabled me to gain an overview of the business which I have been able to put to good use since investing in the company in 2011 progressing to completing a management buy-out with my fellow director, Kevin Scott in 2019. My aim over the next few years is to see the business grow and develop to even greater success. In my spare time I enjoy walking my beloved Whippets Daisy, Rufus and Amber.

Joanne Setter, MAAT
Office Manager
I have been working with Duplex for over ten years and since joining the team as an apprentice.
I have achieved and progressed up through the business. I first started training in accounts, sales and marketing whilst also completing an apprenticeship and gaining broad knowledge of the company back in 2013.
Since then I have gone on to pass 3 courses, a Diploma in Book Keeping and I was also awarded my AAT Level 3 Diploma in Accounting in 2016. I am now a Member of the AAT (Association of Accounting Technicians) after being awarded a Merit in the AAT Level 4 Diploma in Accounting in 2019.
In 2023, I took great pleasure in accepting the position of Office Manager where I am able to continue to learn/progress and pass on my knowledge of the business with our team.
I enjoy spending time with friends and family, creativity, travelling and long walks along the beach or in the woods with my gorgeous Cockapoo!
I am a bubbly, friendly person who is very motivated and will always do my best to succeed and help others along the way.

Michael Myles
Administration Assistant
After gaining good experience in a variety of customer service roles I am pleased to settle down into an established caring company like Duplex.
This gives me the security and stability to enjoy my personal interests of playing local league level badminton and also travelling to live concerts and comedies.
Sales Team

Neil Anthony
Business Development Manager, Central & Ireland
I have over 15 years’ experience in the cleaning industry including a long standing relationship with Duplex both as a distributor and area sales manager.
Having recently re-joined Duplex as Central Business Development Manager I am enjoying seeing familiar faces amongst our customers , distributors and associations as well as making new connections.I am proud to be, once again associated with a company and range of products I consider to be market leaders in their field.

Mel Scott
Marketing and Sales Support
I look after marketing and sales here at Duplex, bringing with me a background in leading high-performing retail sales teams and a passion for dynamic, people-focused business environments.
After spending eight incredible years in Australia—where I pursued my lifelong love of football, captaining my team to multiple cup wins and coaching along the way—I returned to the UK to be closer to family and take on an exciting new challenge. I’m driven by building strong relationships and helping customers find the best cleaning solutions to suit their needs.

Callum Hennessey
Business Development Manager, Southwest and Ireland
With over 8 years of experience in the cleaning industry, I began my journey working with a distributor, gaining valuable insight into the supply side of the sector.
Since then, I have had the opportunity to expand my expertise through roles with leading companies such as Numatic and I-Team, where I developed a deep understanding of innovative cleaning technologies and customer focused solutions.
I am now excited to start my next chapter with Duplex, where I look forward to embracing new challenges and making a real impact by applying the knowledge and experience I have built over the years. I am passionate about driving positive change in the industry and helping clients achieve the highest standards in cleaning performance.

Gary Myers
Business Development Manager, South.
Having spent the last 20 plus years providing solutions to the cleaning industry the opportunity came to join Duplex, a specialist provider of steam capable systems.
It’s an exciting prospect with lots of opportunities with a family feel to the business.
I am looking forward to the challenges ahead and being able to make a difference with my industry experience & knowledge
Service Team

Dameon Hoddinott
Senior Engineer
I started my career with Duplex Cleaning Machines in December of 2015 as a field service engineer covering the south east of England.
I was then asked to become the senior engineer after three years with the company. I have immensely enjoyed this role, as it has given me the chance to help my colleagues and customers all over the country.

Kevin Hines
Service Engineer South West
I have rejoined Duplex after being away for 6 years working for other companies servicing and repairing various floor cleaning machines
I realised that the Duplex machine is one of the best machines on the market for cleaning all types of flooring as you can swap over the water tanks to make it into an infection control machine by using its unique steam tank, there is nothing else on the market like that. I have been repairing and servicing all types of cleaning equipment for 20 plus years and I am really happy to be back to show new and existing customers this high quality machine.

Connor Hyndman
Field Service Engineer
I joined Duplex as a field service engineer in August 2024 having working as an engineer previously in different fields.
I am enjoying the opportunity to work practically once more. The Duplex team are friendly and supportive and I have learned a lot from them. When out and about servicing customers machines I love meeting new people in all the various sectors we cover such as care homes, schools and vets where as a bonus I also get to meet cats and dogs!

Simon Wardrop
Service Engineer, North
My background is mainly R/AC although I did spend around 8 years as a H&S rep.
I was once in a band called Patchwork Quilt, it was mainly a covers band. (Badoom Tsh). Although, I love music my real passion is sport, watching is all I manage these days. Football, Rugby and Cricket. Newcastle United and Newcastle Falcons are my teams of choice. Where possible I enjoy visiting National Trust sites with the family on a weekend.
I joined the company in April 25 and have really enjoyed it thus far.

Lee Cameron
Service Coordinator
I am an organized and detail-driven Service Coordinator, ensuring seamless operations and top-quality service to our customers in the cleaning industry.
With expertise in scheduling, team coordination, I play a vital role in maintaining efficiency and customer satisfaction. I am a skilled Service Engineer with 18 years of experience in maintaining and repairing Cleaning Equipment.
I’m a proficient and detail-oriented Electrical Equipment Tester (EET) with extensive experience in ensuring the safety and compliance of electrical equipment. With a strong background in electrical engineering and a keen eye for detail, conducting thorough inspections, testing, and certification of Electrical Equipment Testing to meet industry standards.
Throughout my career, I have demonstrated exceptional skills in identifying potential hazards, performing accurate tests, and providing comprehensive reports. Their commitment to safety and quality has earned me a reputation for reliability and excellence in the field.
In addition to technical expertise, I do possess excellent problem-solving abilities and a proactive approach to addressing issues. I’m dedicated to continuous learning and staying updated with the latest regulations and technologies in the industry.
When not on the job, I do enjoy playing football and watching it (Man Utd) and I do enjoy gaming.
Warehouse team

Simon Turk
I have spent many years selling materials handling equipment across the UK
and have also been involved in implementing warehouse layouts and management systems, stock location structures and correct internal product flows. My role included technical support to customers and providing them with quick and efficient solutions.
I am able to apply my warehouse, parts and technical experience in my position within the team at Duplex and know that together we can offer not only the best product range but, a professional after sales service and support system for our customers.